Keeping Everyone Safe
We can’t wait to welcome you all back to Café Ubé, and we’re doing all we can to make sure that it’s safe.
Our new safety measures
We’ve introduced some new safety measures to help keep you, and us, safe. This means that things might seem a bit different when you next visit us.
Don’t worry, though: our new procedures are clearly explained at the entrances to each of our cafés, and we’ve put a round-up below so that you know what to expect.
We’ll be cleaning our space even more regularly to make sure that it’s safe and hygienic.
We’ve introduced a PPE policy for our team, which we’ll update as the situation and guidelines change.
We’re making sure that our teams can follow distancing guidelines. This means that we currently have a smaller team in our kitchens, so we will be offering a limited range while we get up and running.
Our teams will be washing their hands and using hand sanitizer regularly. We’ll also provide hand sanitizer for customers . Please do use this on your way in, to help keep us all safe.
Click & Collect
We’re offering Click & Collect to help reduce the waiting time in our shops. If you want to avoid the queue, simply order ahead and pick up your food from our pick up area.
To reduce contact, we’ll no longer be handling cash at any of our sites. Please pay by card or through a contactless method.
We’ve moved our scanners to the other side of the tills, so that we don’t need to touch your items. Please scan your items yourself when you get to the till.
We’ll be remotely checking temperatures via thermal imaging, to make sure that all team members and guests who enter our shops aren’t showing signs of a fever. Our teams will also be asked to stay home from work if they are feeling unwell. We’d also request that any customers please stay at home if they are feeling ill – we love seeing you all, but only when it’s safe!
We’ve installed some floor markings to show where to wait, and which direction to travel around our shops. Please keep to the markings, and please observe our maximum customer number.
We’ve installed screens to reduce contact between our team and our guests. We’ll also be wrapping all our ready-to-go products, to make sure they stay fresh and safe until they reach you.