Welcome to Café Ubé

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Keeping Everyone Safe

At JPRestaurants, we’re committed to keeping customers, employees and islanders as a whole safe, through the use of technology in our restaurants and cafés, creating clean, safe environments to visit and work in, and providing clear training and policies for our employees.


We’ve gone beyond our standard cleaning and sanitization routines, and ensure that frequently-touched surfaces and bathrooms are sanitized on a regular basis throughout the day, using anti-viral cleaning products which are safe for a catering environment.



We have strict hand-washing protocols for staff, and ensure all employees and customers have easy access to hand sanitizer and hand-washing facilities on site, which include separate hand washing areas and changing rooms for staff to use.



Our normal food handling and internal health and safety processes go a long way to prevent the spread of illnesses, and we’ve taken these even further since the outbreak of Covid-19. These include specific agreed procedures to investigate any reports of customers falling ill after dining with us and staff training, which includes a requirement to not be in work when ill (or during a period of 48 hours after the symptoms of gastroenteritis have stopped).

We also follow HACCP (“Hazard Analysis and Critical Control Point”) procedures to ensure safe food handling. The Government of Jersey Environmental Health has awarded all of our restaurants and cafés a 5* rating, which means all JPRestaurants outlets are excellent performers, fully compliant with the law and adopt best practice with an overall very high standard of food safety management practices.



We have our own PPE policy for our team, which is adapted in accordance with Government guidelines and case numbers.



We’ve ensured that our cafés are clearly marked and laid out to maintain adequate physical distancing. On top of this, staff have received training on how to maintain physical distancing as much as possible, both between themselves and colleagues and themselves and customers, meaning our customers will still receive the same great service without unnecessary proximity.



We’ve introduced Click & Collect at all of our cafés, and at our  Banjo and Jersey Crab Shack restaurants. Food and drinks can be ordered and paid for from our websites, with the customer selecting the collection time, reducing the amount of time waiting to collect an order.



We’ve introduced self-scanning at all our cafés, and encourage contactless payments, to reduce any contact between guests and staff.



We’ve launched a digital Track & Trace system to help facilitate contact tracing. The system we use makes a record of a guest’s visit, which is securely held by our data provider. In the event of a positive case being traced to one of our restaurants, we can use this data to quickly and accurately identify anyone who has been in close proximity with the individual to help Jersey’s Contact Tracing team.



We offer weekly lateral flow tests to all of our team members, so that any asymptomatic cases can be identified.
Any team members who test positive, or who show symptoms, are required to isolate until they receive a negative PCR test result.

If a staff member tests positive, has symptoms, or needs to isolate while waiting for a test result, we provide an isolation pay scheme so that our team don’t lose pay while off work.

Covid FAQs


All of our cafés are now open at Colomberie, Liberation Station, King Street, The Shipyard (Elizabeth Terminal) and Jersey Airport.

Please note that our Shipyard and Airport opening times vary according to flight departures / ferry arrivals and departures.


We are supporting distancing in a number of ways, including

  • installing screens at our counters to keep guests and staff separate
  • providing floor markings to restrict the flow of guests through our cafés
  • restricting the number of guests allowed in our cafés at one time
  • providing Click & Collect to reduce waiting times
  • facilitating self-scanning and cashless payment to reduce contact.

To reduce contact, we have moved to new self-scan cards. Please pick up a new card on your next visit to start collecting points again.

Any points from your old loyalty card can be transferred to the new card. Please just complete your details on a form at the café and drop it in the drop-off box.



Yes, please show your gift card to a team member at the till.

If you have any other queries about a gift card, please get in touch with JP Restaurants Head Office via our online contact form. Please include the gift card code (on the back of the card) in your message, so that we can find the information in our records.


Please come to the counter, where there is a dedicated Click & Collect area.

At King Street, please use the Click & Collect Fast Lane. This is clearly marked on the floor.


We are temporarily be unable to accept reusable cups brought in by customers.

This is to help reduce contact between customers and our team. We’re sorry for any inconvenience this may cause, but we have to keep safety as our top priority.


Please see our Contact page to find opening hours and telephone numbers for each of our cafés.

There is also a contact form to get in touch with our Head Office.