To help us to give the quickest service, all of our cafés in St Helier, at Jersey Airport, and at The Shipyard are cashless.
You’re welcome to pay by credit or debit card (including American Express) or using ApplePay or Google Pay on a mobile device.
Why are you cashless?
Operating without cash helps us to give you the speediest service. Without cash, there’s no need for customers or servers to count out coins or banknotes. This helps to keep serving times down, which in turn means that you don’t need to queue as long. It also means that there’s no risk of mistakes when our team is taking payment or giving change. All payments are processed electronically, so you’re always charged exactly the right amount.
Not using cash also helps to reduce shared contact. Our team always wash their hands between touching the till and handling food, but avoiding handling cash adds an extra layer of protection.
Lastly, operating without cash also significantly reduces any risk of theft. While uncommon in Jersey, we have sadly had our venues broken into on more than one occasion. Not using cash reduces the risks of this and helps to keep our staff and venues safe.
As well as these practical reasons, cash is also very expensive to use. Businesses need to pay to deposit cash in the bank, and need security measures in place to transport cash. This can be expensive and time-consuming to arrange. In addition, businesses may need additional staff hours for counting up and banking cash. At a time of staff shortages across the Hospitality industry, we prefer to keep our team focussed on serving our guests and to ensure that our team have sufficient time off to relax and spend time doing what they enjoy. If we were to operate with cash, staff would need to arrive earlier and leave later, which may mean longer shifts and more overtime.
It’s true that credit and debit card providers charge businesses to process card payments, but we find that, once the above matters are taken into account, cashless transactions are cheaper and much more efficient compared to operating with cash.